Contact Us
service@forever-moissanite.com
(please be sure to check your email including spam box)
Leave us a message
(please be sure to check your email including spam box)
Frequently Asked Questions
We want you to shop in confidence knowing that we understand that although our jewelry is manufactured with the highest standards of quality and craftsmanship, sometimes you may need to return your purchase. That’s why we offer a Risk Free 30-Day Money Back Guarantee
Forever Moissanite only offers solid 14K Gold, 18K Gold and Platinum. All our jewelry is laser engraved in accordance with the U.S. Law.
Forever Moissanite does not currently have a physical store. This allows us to cut overhead costs and focus exclusively on quality, selection and service – providing you with a high quality product at a much better price than your local jewelry store.
It is very difficult even for a well-trained jeweler to see the difference between a diamond and Forever Moissanite. Since all Forever Moissanite are D color (colorless) VVS1 Clarity and Excellent Cut, it is possible to determine the difference only by using a special diamond tester.
Yes, we offer FREE Ring Sizing with every order. Please select your requested size from the drop down menu on the item page.
Yes, All of Our jewelry comes with a Certificate of Authenticity. Every certificate includes detailed information about your item including color, cut and clarity.
Forever Moissanite only sell brand new jewelry products. We do not sell used jewelry.
Once we received the payment, it will take us between 5 to 12 business days before dispatch.
Forever Moissanite always use FedEx Priority mail service.
Yes. All our packages are fully insured during the transportation.
Exposure during ordinary wear to perspiration and household chemicals, like hand soap, chlorine and hairspray, can cause buildup that dulls the surface of any gemstone. We recommend periodic cleaning to keep your jewelry sparkling and refractive. Using ammonia or plain white vinegar and a toothbrush will keep them always looking brand new.
24/7 Customer Service
Let one of our Jewelry Consultants help you make the right decision.
(please be sure to check your email including spam box)
Send a Message
Call Us
Toll Free: 800.410.0813
Email Us
service@forever-moissanite.com
All questions will be answered within two business days.
(please be sure to check your email including spam box)
We stand behind the quality and craftsmanship of our jewelry. Forever Moissanite offers a free lifetime warranty against manufacturing defects on all Forever Moissanite jewelry. If a warranty issue is found, Forever Moissanite will repair the warrantied damage or replace the item without charge.
Repair or service performed by a jeweler other than Forever Moissanite will avoid the warranty. All fine jewelry can be affected by normal wear, activities, or trauma. This is especially true for rings, since hands are actively used and subject to daily pressure. Our manufacturing warranty excludes coverage for wear and tear, loss of gemstones, product loss, or theft. Coverage also excludes damage or loss caused by a failure to obtain the repairs required to preserve the integrity of the jewelry.
Forever Moissanite provides fast and free shipping on all orders and to all our shipping destinations, including: USA, Canada, Australia, United Kingdom and more. In addition to free shipping, rest confident that all items are securely packaged and fully insured while in transit to your home or office.
For fastest delivery, all orders are shipped with FedEx 2Day.
We want you to shop with confidence when you shop Forever Moissanite! Although our jewelry is produced with the highest standards of quality and excellence in craftsmanship, you may not be entirely satisfied with your purchase and you might choose to return it. That is why we accept returns and offer a no questions asked 30 days money back guarantee.
