Frequently Asked Questions
We want you to shop in confidence knowing that we understand that although our jewelry is manufactured with the highest standards of quality and craftsmanship, sometimes you may need to return your purchase. That’s why we offer a Risk Free 30-Day Money Back Guarantee
Forever Moissanite only offers solid 14K Gold, 18K Gold and Platinum. All our jewelry is laser engraved in accordance with the U.S. Law.
Forever Moissanite does not currently have a physical store. This allows us to cut overhead costs and focus exclusively on quality, selection and service – providing you with a high quality product at a much better price than your local jewelry store.
It is very difficult even for a well-trained jeweler to see the difference between a diamond and Forever Moissanite. Since all Forever Moissanite are D color (colorless) VVS1 Clarity and Excellent Cut, it is possible to determine the difference only by using a special diamond tester.
Where a Ring Size option is available, select your size on the product page before ordering. For resizing after purchase, contact us to confirm availability and any cost.
Product pages list a Certificate of Authenticity among the included items. Please contact us to confirm the certificate details for a specific piece.
Forever Moissanite only sell brand new jewelry products. We do not sell used jewelry.
Please allow 5–12 business days before dispatch. Delivery time is additional and depends on your location.
We ship with FedEx. The service and delivery estimate depend on the destination; tracking is provided when your order dispatches.
Yes. All our packages are fully insured during the transportation.
Exposure during ordinary wear to perspiration and household chemicals, like hand soap, chlorine and hairspray, can cause buildup that dulls the surface of any gemstone. We recommend periodic cleaning to keep your jewelry sparkling and refractive. Using ammonia or plain white vinegar and a toothbrush will keep them always looking brand new.
