Frequently Asked Questions
We want you to shop in confidence knowing that we understand that although our jewelry is manufactured with the highest standards of quality and craftsmanship, sometimes you may need to return your purchase. That’s why we offer a Risk Free 30-Day Money Back Guarantee
Forever Moissanite only offers solid 14K Gold, 18K Gold and Platinum. All our jewelry is laser engraved in accordance with the U.S. Law.
Forever Moissanite does not currently have a physical store. This allows us to cut overhead costs and focus exclusively on quality, selection and service – providing you with a high quality product at a much better price than your local jewelry store.
It is very difficult even for a well-trained jeweler to see the difference between a diamond and Forever Moissanite. Since all Forever Moissanite are D color (colorless) VVS1 Clarity and Excellent Cut, it is possible to determine the difference only by using a special diamond tester.
Yes, we offer FREE Ring Sizing with every order. Please select your requested size from the drop down menu on the item page.
Yes, All of Our jewelry comes with a Certificate of Authenticity. Every certificate includes detailed information about your item including color, cut and clarity.
Forever Moissanite only sell brand new jewelry products. We do not sell used jewelry.
Once we received the payment, it will take us between 5 to 12 business days before dispatch.
Forever Moissanite always use FedEx Priority mail service.
Yes. All our packages are fully insured during the transportation.
Exposure during ordinary wear to perspiration and household chemicals, like hand soap, chlorine and hairspray, can cause buildup that dulls the surface of any gemstone. We recommend periodic cleaning to keep your jewelry sparkling and refractive. Using ammonia or plain white vinegar and a toothbrush will keep them always looking brand new.
